Our 1st Line team covers immediate help and fixes over the phone, as does our 2nd line team, who cover slightly more involved issues, such as software application not working that may be located on server, have multiple users, or just require more of an expert to solve. Our 3rd Line IT Technicians provide quick on-site network support help, we know helping you quickly is important which is why we deliver service locally from our IT Support Centre’s. The 3rd line team pride themselves on being able to solve anything, fast. All of our services are designed to deliver personal service, so you don’t have to worry about IT at all and thus focus on your business. You’ll get a whole team of experts on hand, we can tailor your service to exactly what you need, but most importantly, ensure all your PC’s, Laptops, mobiles, MAC’s and Network systems work, all the time.